Terms of Service
Last Updated: April 2026
Welcome to Indiana Best Flooring. By accessing our website or using our services, you agree to be bound by these Terms of Service. Please read them carefully.
1. Acceptance of Terms
By accessing or using the Indiana Best Flooring website or any of our services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our website or services.
2. Services
Indiana Best Flooring provides professional flooring sales, installation, and related services including hardwood, carpet, luxury vinyl, tile, and laminate flooring. Service availability, pricing, and scope may vary. We reserve the right to modify our services at any time.
3. Consultations and Appointments
- Booking: Appointments can be scheduled by phone, email, or through our website contact form.
- Confirmation: All appointments are subject to confirmation by our team.
- Cancellation: We request at least 24 hours notice for cancellations or rescheduling.
4. Pricing and Payment
- Quotes: All quotes are estimates based on the information provided. Final pricing may vary based on actual measurements and conditions.
- Payment: Payment terms will be specified at the time of purchase or service agreement.
- Methods: We accept cash, credit cards, and other payment methods as specified at the time of service.
5. SMS/Text Messaging Program
Program Description
By opting in to receive SMS/text messages from Indiana Best Flooring, you consent to receive text messages related to:
- Appointment confirmations and reminders
- Service updates and notifications
- Promotional offers and special discounts
- Responses to your inquiries
- Important service-related communications
Opt-Out Instructions
You can cancel the SMS service at any time. Simply text "STOP" to the shortcode. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us.
Rejoining the Program
To rejoin after opting out, sign up again through our website contact form or by contacting us directly, and we will resume sending SMS messages to you.
Help and Support
If you experience issues with the messaging program, reply with the keyword "HELP" for more assistance, or reach out directly to:
- Phone: (317) 528-9992
- Email: info@indianabestflooring.com
Message and Data Rates
Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.
Carrier Liability Disclaimer
Carriers are not liable for delayed or undelivered messages.
Privacy
For privacy-related inquiries, please refer to our Privacy Policy.
6. Compliance with Industry Standards
Our SMS messaging program complies with the Telephone Consumer Protection Act (TCPA), the Cellular Telecommunications Industry Association (CTIA) guidelines, and all applicable federal and state regulations governing SMS communications.
7. Limitation of Liability
To the fullest extent permitted by law, Indiana Best Flooring shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our services or website. Our total liability shall not exceed the amount paid for the specific service giving rise to the claim.
8. Indemnification
You agree to indemnify and hold harmless Indiana Best Flooring, its owners, employees, and agents from any claims, damages, losses, or expenses arising out of your violation of these Terms of Service or your use of our services.
9. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the State of Indiana, without regard to its conflict of law provisions.
10. Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any changes constitutes acceptance of the new terms.
11. Contact Us
If you have any questions about these Terms of Service, please contact us at:
Indiana Best Flooring
500 N Meridian St, Greenwood, IN 46143
Phone: (317) 528-9992
Email: info@indianabestflooring.com
